• Check-in is from 3:00 PM and check-out is until 12:00 PM.

• Free Wi-Fi is available in all areas of the hotel. Occasionally our provider has issues and we apologize for this, but cant be held liable. 

• Olas de Cerritos' rooms and areas are completely smoke-free. If this rule is not adhered to a fee will be charged. 

• Cancellation is free for guests up to 14 days before check-in.

• Cancellations made 14 to 7 days prior to check-in will incur a charge equivalent to 1 full night per room reserved.

• Cancellations made 7 days or more before check-in will incur a charge of 100% of your total reservation.

• Group reservations (4 or more rooms) special conditions apply

• The deposit for group reservations is 10% of the total and will be charged at the time of the initial reservation to secure the agreed dates.

• Failure to arrive at the property on the reserved check-in date will be treated as a no-show, and you will be charged 100% of your total reservation.

• We do not allow pets.

• Missionaries can stay with us for up to two weeks a year at the discounted rate offered.

• If damage occurs around the hotel or within the rooms, of any kind, including but not exclusively fixtures, fittings, quilts etc the cost will be charged. 

• In the event of breakage of the surfboards provided by the hotel during use, the guest will be responsible for 100% of the original purchase price. The exact amount will be determined by Olas de Cerritos. 

• We are not responsible for the storage or return of items left behind in rooms or on the property.

If you have any questions or concerns about our Reservation Policy, please do not hesitate to contact our dedicated team, who will be happy to assist you.

• Telephone: +52 (612) 170 2640

• Email: olasdecerritos@gmail.com

Thank you for choosing Olas de Cerritos. We look forward to providing you with an exceptional experience during your stay in beautiful Baja California.